Dents, dings or damage
A battered can, scuffed packaging or damaged kit? Even if it still works, tell us.
Our Delivery Promise
The Smokey Rebel Delivery Promise
Your order.
Your order.
Just as it should be.
You've picked the good stuff. Now it should turn up looking the part. Every can, accessory and bit of BBQ kit should arrive exactly as you'd expect it to. And if it doesn't? We've got your back.
A can of the good stuff or a new beast for the back garden. Either way, we want you opening that box with a grin.
WE BACK
EVERY BOX.The Rebel way
EVERY BOX.The Rebel way
The good stuff should turn up good
Not quite right?
We put care into every order, but every now and then something goes sideways. If yours has arrived with a dent, a ding, the wrong gear or something missing, give us a shout.
Missing something?
Missing a can, accessory or part of your order? We'll look into it.
Wrong thing in the box?
Not the flavour, size or product you picked? Let's get that sorted.
Parcel taken a detour?
Running late or the tracking isn't adding up? We'll help find out what's going on.
Not happy with how it arrived? You shouldn't have to settle for “good enough”.
No runaround. Just real help.
Tell us.
Tell us.
We'll put it right.
Nobody orders the good stuff hoping for a headache. Tell us what's happened, and we'll get stuck in and work with you to make it right.
Received a damaged parcel? Keep the outer box and take a photo showing the DPD label, as well as the damage. It helps us investigate much faster.
Or write directly to hello@smokeyrebel.com
Our Gift Ready standard
Good enough to gift.
Good enough to gift.
Just as good to keep.
A gift should arrive looking like a gift, not like it's been on an adventure without you. Just add the wrapping paper.
Keeping it for yourself? Even better. You deserve the same shelf-fresh standard, whether it's a present or your own latest haul.
Box opened. Everything looking good?
Brilliant. Let's get cooking.
Enough about the box. You've got the good stuff in your hands, so let's put it to work. Quick Tuesday teas, air-fryer wins, big weekend BBQs. Pick your flavour and we'll show you what to do with it.
Start with something tasty
Real food. Big flavour.
Tacos, traybakes, wings, slow cooks and the sort of dinners you'll make again.
Browse all recipes →
Get your technique sorted
Know-how, without the faff
Oven, air fryer, grill or smoker. No gatekeeping. Just tips that make food better.
Explore cooking guides →
Don't save it for Saturday
Big flavour. Any day.
Your seasonings aren't waiting for the sun to come out. Bring them into everyday cooking.
Find new ways to use rubs →Got a can staring at you?
Find your flavour below and get stuck into ideas made for it. Twelve flavours, plenty of reasons to fire up the kitchen.
We back the flavour, too
See our flavour promise →
Love the flavour. Or your money back.
Open the can. Give it a go. If a Smokey Rebel seasoning genuinely isn't your thing, our 30-Day Money-Back Promise has you covered. It's a separate promise from how your order arrives.
